att.com/port Status : AT&T Number Transfer/Port Status
You must request a Number Transfer PIN from AT&T to transfer your wireless number to another service provider. Learn how to request a transfer PIN.
Learn about Number Transfer PINs
Heads up:
- Don’t disconnect your AT&T service before requesting a number transfer with your new service provider. If you do, you’ll have to reactivate your AT&T number before your request can be completed.
- Trading in your device to your new service provider? Make sure you request the Number Transfer PIN before signing up with them.
Get your Number Transfer PIN
From your AT&T mobile device
Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer Pin when calling *PORT.
With the myATT app
- Sign into the myAT&T app.
- Go to your profile and select People & Permissions.
- Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Online with myAT&T
- Go to your myAT&T profile.
- Choose People & Permissions.
- Select Wireless.
- Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.
Heads up: AT&T employees can’t generate a Number Transfer PIN on your behalf.
Find out how to transfer a number to AT&T Wireless or AT&T PREPAID. Also learn how long a transfer takes and how to check transfer status
Get ready to transfer a number to AT&T
Helpful tips
- Don’t cancel your current service! We’ll take care of that when you activate your new device.
- You’ll need to pay any balances due your current provider. You may also have to pay an Early Termination Fee to them.
- We may charge a one-time transfer fee, or an activation fee, for each new line of service.
Make sure your number is eligible
If the number’s eligible to transfer, you’ll have to share info about your current account to start the transfer process. Any wrong info may cause a delay.
Check a recent monthly bill or sign in to your current account to verify these:
- Number you want to transfer
- Account owner name and address
- Account owner’s Social Security number or Tax ID
- PIN or password, if applicable
- Current account number
Transfer a number
- Activate a new line with a number you’re transferring from another carrier.
- Replace the AT&T number you have now with one you’re transferring from another carrier.
If you’re replacing your AT&T number with one from another carrier, follow these steps:
- Go to your my AT&T account overview.
- Scroll to My devices. Find the device you want to transfer a number to and select Manage device.
- Choose Options & settings, then Change phone number.
- Select Transfer a number to AT&T and follow the prompts.